Frequently Asked Questions
Everything you need to know about buying from Dahlonega Armory
Is Dahlonega Armory a legitimate firearms dealer?
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Yes. Dahlonega Armory is a fully licensed Federal Firearms Licensee (FFL) based in Dahlonega, GA. We hold a valid FFL issued by the Bureau of Alcohol, Tobacco, Firearms and Explosives (ATF).
How does the FFL transfer process work?
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When you purchase a firearm from Dahlonega Armory, it must be shipped to a licensed FFL dealer near you for the background check and transfer. During checkout, you select an FFL dealer from our built-in FFL finder. We ship the firearm to that dealer, and they contact you when it arrives. You complete the ATF Form 4473, pass the NICS background check, and pick up your firearm. The FFL dealer may charge a transfer fee (typically $15-$50).
How long does shipping take?
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Most orders ship within 1-3 business days. Once shipped, transit time depends on the carrier and destination, but most orders arrive within 3-7 business days. You will receive a tracking number via email as soon as your order ships.
What payment methods do you accept?
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We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure, PCI-compliant payment gateway.
Can I buy a gun online and have it shipped to my house?
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Firearms must be shipped to a licensed FFL dealer, not directly to your home. This is federal law. However, non-firearm items like ammunition, accessories, optics, magazines, and parts can be shipped directly to your door. During checkout, our system automatically determines which items require FFL transfer and which can ship to you.
What is your return policy?
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Start every return by filling out the RMA form at https://www.dahlonegaarmory.com/rma/request/ and wait for approval before shipping anything back. Most items can be returned within 30 days of delivery in new condition with the original packaging. A 20% restocking fee applies unless the return is due to our error, and the buyer pays return shipping. Firearms are final once you complete the Form 4473 at your dealer, so inspect before you sign. Optics, electronics, opened ammunition, and custom or clearance items are not returnable unless we shipped the wrong item.
Are your prices competitive?
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Yes. Our pricing is updated continuously so we can offer some of the lowest prices available online. We regularly compare our prices to competitors and adjust to stay competitive. Many of our customers tell us they found the best price at Dahlonega Armory after shopping around.
Do you ship to all 50 states?
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We ship to all 50 states, subject to state and local laws. Some firearms, magazines, or accessories may be restricted in certain states (e.g., California, New York, New Jersey, Massachusetts). If a product cannot be shipped to your state, our system will notify you during checkout.
How do I contact customer support?
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You can reach us by email at dahlonegaarmory@gmail.com, by phone at 706-300-4876, or through the live chat on our website. Our team responds to most inquiries within a few hours during business hours.
Is my personal information secure?
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Absolutely. We use industry-standard SSL encryption for all transactions. Payment processing is handled by a PCI-compliant payment gateway. We never store your full credit card information on our servers.
Why Shop With Us
Dahlonega Armory has built its reputation on fast shipping, competitive prices, and exceptional customer service. Our reviews speak for themselves.